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financial ombudsman

The Financial Ombudsman Gets Record PPI Complaint Numbers

The PPI claims scandal actually increased to record heights during the first quarter of 2013 with over 327,000 new complaints, 15% than the previous year. In the second quarter, the Financial Ombudsman reported that it received at least 226,000 PPI complaints, 26% above the previous year’s number of complaints. This signified that banks and financial [...]

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PPI News: “We Are Not Impressed With Banks’ Performance” – FOS

Financial Ombudsman Chief Natalie Ceeney states that the FOS is not satisfied with the way banks are handling PPI claims consumers directly filed to their complaints departments. Around 7 out of 10 rejected bank claims were valid according to the FOS, which had the organization accuse banks of delaying and trying to slow down the [...]

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